At Kaplon Overseas, we understand that your privacy is important to you and we are committed to complying with the Privacy Act and the Privacy Principles in relation to all Personal Information and Sensitive Information that we collect from you. This policy describes our Privacy and Information handling practices.
This Policy outlines the following:
In the normal course of business activities we will collect Personal Information from you and this may include collecting some Sensitive Information.
The following are the types of your Personal Information and Sensitive Information that we may collect and hold:
We collect personal details which can include but are not limited to name, postal and email addresses, date of birth, contact details, residency status, education qualifications, employment history, tax file numbers, passport details, information required for visa application and lodgment (including financial and medical information), occupation and professional memberships of individuals:
This may include copies of documents provided to us as proof of identity – e.g. copies of passport, proof of citizenship or photographs. It may also include Sensitive Information about individuals such as:
We will only collect Personal Information by lawful and fair means. Personal Information may be collected directly from you or your authorized representative, or may be collected from a third party such as a licensee or representative authorized by us to provide services to you. You may supply your Personal Information to us when communicating with us via social networks and other online channels, e.g. through your Face book identity.
We do not collect Personal and Sensitive information unless the information is reasonably necessary for our business functions or activities. We will obtain your consent before collecting any Sensitive Information.
When you deal with us, you will need to identify yourself in order for us to provide our services to you, as such we do not accept the use of pseudonyms.
We collect, hold and use your Personal Information so that we can provide our services to you.
Services in our student placement business include for example recruitment, counseling, student placement, visa assistance, English language testing and training, student exhibitions and seminars.
Collection of your Personal Information allows us to:
We provide visa application services for student, tourist, work-permit visas including guiding you through the application process and helping you prepare the necessary documents for your nominated visa application. These visa application services not only cover visa applications required for study, but also post-study work and skilled migration visa applications.
Collection of your Personal Information and Sensitive Information (such as information from your medical examination) allows us to:
We will use or disclose your Personal Information only for the purposes for which it was collected. We will use or disclose your information for a secondary purpose only if you have consented or if you would reasonably expect us to do so or as required by law.
We may use your Personal Information for the purposes of our own direct marketing, however we will ensure you have an ability to opt out of future such communications.
We may disclose your Personal Information to overseas recipients such as education institutions located outside India, overseas visa agencies, PTE/IELTS test centers, professional bodies and commercial organizations, or regulatory authorities when you have sought our assistance to apply for study at those institutions or where disclosure is required for verification purposes. As such, the location of these overseas recipients would depend on the specific institutions to which you apply or where such verification is required.
We take reasonable steps to protect the Personal Information we hold against interference, loss, unauthorized access, use, modification or disclosure, and other misuse.
The steps we take include:
However, you should be aware that if you submit information to us electronically the internet is not a secure environment. We take reasonable steps to provide a secure channel for receiving information but cannot absolutely protect Personal Information before it reaches us.
When the Personal Information that we collect is no longer required, we will destroy, delete it in a secure manner, or ensure that the information is de-identified in accordance with our information destruction and de-identification policy, unless we are required by law to retain a copy of the Personal Information or the information is contained in a Commonwealth record.
You have the right to seek access to any of your Personal Information held by us unless there is a valid reason under the Privacy Act for us to withhold the information.
Valid reasons include:
If your personal details change, or you believe the information we hold about you is incorrect, incomplete or out-of-date, please contact us so that we can correct our records.
We will endeavor to respond to you within a reasonable time. If you are still not satisfied with the way your complaint is handled by us, you are entitled to have your complaint reviewed under the Privacy Act.
We reserve the right to amend this Policy from time to time. Any revisions to the Policy will be posted on this website.
If you would like more information on privacy, you can contact us at email@example.com
We will not without your prior consent disclose Personal Information collected about you on this website to any other party. Further, we do not sell, rent or trade your Personal Information to any other third parties except as required by law or permitted under the Privacy Act.
We use Google Analytics to measure and analyze its internet usage to ensure the site meets Kaplon Overseas business objectives with advertisers and users. Individual privacy is protected but we gain insights on how to make the site more useful for advertisers as well as our users.
Data collected from this analysis include:
If you wish to disable the cookies on this website you will need to follow the steps required for your preferred browser (e.g. In Internet Explorer 10 and 11 this can be found in the Privacy tab under Internet Options).